Resources · Support

Reach the team.

Four channels. The feedback inbox is the primary loop, issues, integration friction, and the bounty-cohort feedback all funnel there.

Channels

Pick by signal

Feedback inbox

docs/feedback/inbox/ on the SDK repo

Reproducible friction with a concrete surface.

SLA: Triaged weekly. Major entries become PRs within a release cycle.

security@tokenops.xyz

Email

Privilege escalation / money loss / ACL bypass / signature forgery.

SLA: 48-hour first response. Same-day for serious reports.

Zama Discord (#tokenops)

Discord channel inside Zama's community

Synchronous integration questions during the bounty cohort.

SLA: Best-effort during the cohort window. Out-of-cohort: file an inbox entry.

GitHub Issues

tokenops-sdk repo

Public bugs that don't fit the feedback-inbox shape (e.g. a CI break).

SLA: Linked to feedback inbox at triage time.
What we'll need

Before you reach out

Reproduction checklist
(1) SDK version (npm view @tokenops/sdk version). (2) Chain id + network (Sepolia / mainnet / Anvil). (3) The tx hash if it broadcast. (4) The wallet address that signed (we can read public state from it; don't share the private key). (5) A 5-line repro snippet. Anything more than that goes in a gist linked from your message.
Self-serve first

Where to look before asking

Cmd+K

Search 215 hooks + every concept + every recipe in one keystroke.

/concepts/errors

Per-class recovery patterns. Most production failures map to a known class.

/llms.txt

Pipe to your AI assistant, every page in one fetch. Often faster than a Discord round-trip.